Frequently Asked Questions

What is eSIM?

eSIM is an embedded SIM card that allows you to connect to mobile networks without using a physical SIM card.

How do I activate an eSIM?

After purchase, you will receive a QR code. Scan it in your device settings to activate the eSIM.

Which devices support eSIM?

Most modern smartphones, including iPhone XS and newer, Samsung Galaxy S20 and newer, Google Pixel 3 and newer.

Can I use eSIM together with a physical SIM?

Yes, most devices support Dual SIM, allowing you to use both eSIM and a physical SIM card simultaneously.

How long does an eSIM last?

The validity period depends on the selected plan β€” from 7 days to 12 months. You can choose a plan that suits the duration of your trip.

Do I need to change my phone number?

No, eSIM works alongside your primary SIM card. You can use eSIM for data only, keeping your main number for calls.

How quickly will I receive my eSIM after payment?

Instantly! The activation QR code is sent to your email immediately after successful payment.

Can I top up my eSIM balance?

Yes, you can purchase additional data or extend the validity period in your account dashboard.

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