Privacy Policy

1. Introduction

The website simato.ru (https://simato.ru) (hereinafter "we", "us", "our") operates the Simato service. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our service.

We take your privacy seriously and are committed to protecting your personal data in accordance with applicable legislation, including Federal Law "On Personal Data" No. 152-FZ and other relevant data protection laws.

2. Information We Collect

2.1. Information You Provide

We collect the following information when you register or use our service:

• Contact information: name, email address, phone number
• Payment information: data for payment processing (processed through secure payment systems)
• Device information: device IMEI for eSIM activation (if required)
• Order history: information about purchased digital access keys

2.2. Automatically Collected Information

• Usage data: IP address, browser type, operating system
• Cookies: cookie files to improve website performance
• Analytics: page visit data and website interaction data

3. How We Use Your Information

We use the collected information for the following purposes:

• Service delivery: order processing, digital key delivery, account management
• Communication: sending order confirmations, QR codes, technical support
• Service improvement: usage analysis to improve functionality
• Security: fraud prevention and security assurance
• Marketing: sending news and offers (with your consent)
• Legal obligations: compliance with legal requirements

4. Disclosure of Information to Third Parties

We may share your information with the following third parties:

• Payment systems: KASSA, Stripe, Cryptomus — for payment processing
• Partner telecom operators: for profile activation and provision of telecommunications services
• Service providers: hosting, analytics, technical support
• Law enforcement: when legally required

We do not sell your personal information to third parties.

5. International Data Transfers

Your data may be processed on servers located outside your country. We ensure an adequate level of data protection for any international transfer in accordance with GDPR requirements and other applicable laws.

6. Data Security

We implement technical and organizational measures to protect your data:

• Data encryption in transit (SSL/TLS)
• Secure data storage on servers
• Restricted access to personal data
• Regular security audits
• Protection against unauthorized access

However, no method of data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for the period necessary to fulfill the purposes described in this Privacy Policy, or as required by law. After this period expires, data is deleted or anonymized.

8. Your Rights

In accordance with applicable data protection legislation, you have the following rights:

• Right of access: request a copy of your personal data
• Right to rectification: correct inaccurate or incomplete data
• Right to erasure: request deletion of your data ("right to be forgotten")
• Right to restriction of processing: restrict the processing of your data
• Right to data portability: receive data in a structured format
• Right to object: object to the processing of your data
• Right to withdraw consent: withdraw consent to data processing

To exercise these rights, please contact us at: info@simato.ru

9. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Ensuring website functionality
• Remembering your preferences
• Analyzing website usage
• Personalizing content

You can manage cookies through your browser settings. Disabling cookies may affect website functionality.

10. Children

Our service is not intended for persons under 18 years of age. We do not knowingly collect personal data from children. If you are a parent or guardian and know that your child has provided us with personal data, please contact us.

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the beginning of the document.

12. Contact Information

If you have questions about this Privacy Policy or how we process your personal data, please contact us:

13. Complaints to Supervisory Authority

If you believe that your data protection rights have been violated, you have the right to file a complaint with Roskomnadzor (Federal Service for Supervision of Communications, Information Technology and Mass Media) or another data protection supervisory authority in your jurisdiction.