Contacts & legal details
For questions about eSIM purchases, activation, refunds, and partnerships, please use the channels below. Seller details and accepted payment methods are listed here.
Seller details
Shadowsurf LLP
BIN: 260840026560
Address: Office 107, 109 Tauelsizdik St., Kostanay, Kazakhstan
Phone: +7 (705) 881-65-27
Email: info@simato.ru
Support: support@simato.ru
Telegram: @Simato_robot
Bank details
KBe: 17
Bank: Freedom Bank Kazakhstan JSC
BIC: KSNVKZKA
IBAN: KZ96551P600001724585
Account currency: KZT
Simato (simato.ru) is a digital services platform. Not a telecom operator.
Customer support
- Support email: support@simato.ru
- General inquiries: info@simato.ru
- Telegram: @Simato_robot
- Website: simato.ru
Email response time is within 24 hours on business days.
Payment methods
We accept Visa and Mastercard cards from any country (via Robokassa, charged in tenge) and SBP (payment in rubles for Russian banks).
